FAQ

Frequently asked questions

How long should my order take?


When the payment it's confirmed the waiting time starts to count, from 2 to 6 months it will ready to ship it to you, a video will be sent, and the final payment will be required.

Once the final payment it's done, it takes from 5 to 10 work days to ship it, after this DHL takes 5 to 7 working days to deliver to your address.




What is this instrument?


The handpan is a melodic percussive musical instrument, which is part of the class of ideophones. It basically consists in two half shells of steel which are joined at the rim. The hollow space creates resonance and more percussion possibilities. The top shell is where you find the notes, and the bottom for the Gatam/udu sound.




What is Atma Pantam?


Atma Pantam is the name of our sound sculpture, or handpan. “Atma Pantam” is an instrument made with Soul: “Atma” means “soul” or “Higher Self”. Pantam was named after two instruments known as being the inspiration for its creation: “Steel Pan” (Caribbean) and “Ghatam” (Indian).




Who builds the Atma Pantam?


The Atma Pantam and other handpan models are handcrafted by Pedro Martins, Antonio Arvind and Satya's team.




What’s the Atma Pantam size?


Inner diameter 530 mm, 550/270




How can I get an Atma Pantam?


You can acess Satya Store and choose your Atma Pantam that is available now, or order some especific scale in our Scales Section, you can also write us at satyasoundsculptures@gmail.com.




Which scales I can choose?


In our Scales Section, you can encounter some scales that we are used to produce. But, if you already know what you want, write us at satyasoundsculptures@gmail.com




Do you build custom scales?


Yes. To order it, visit our Costume Scales Section or write us at satyasoundsculptures@gmail.com.




Does it come with a hardcase or bag?


We offer a strong and very light softbag, a good option to be handled inside airplanes, or for a walk. If you prefer having a hardcase, you may order one from your favorite brand, and send it to us.




Can it be shipped?


Yes, worldwide. However, when dealing with an extremely sensitive musical instrument, we highly recommend that you rather come personally to pick it up.




Can it be repaired if it gets damaged?


Generally yes, but each case needs to be analyzed.




Do you offer retuning services for other sound sculptures?


Yes, we can tune instruments from other builders. Just leave us a message.




Do you recommend any special care for the instrument?


The Atma, like all Pantam / Handpans, is made of steel, so it is important to always keep it clean with alcohol and hydrated with oil.




Which notes you can make?


We can build Pantam handpans from G2 to C6, avoiding Bb4.